Without your help, we don't know how we would have found the house.

Thank you so much for helping us out in getting a rental property.  Moving from overseas and getting a rental home in the current crazy market is insane. Good that we found you and you agreed to work with us, and we both were relieved as soon you said that you would help us. Without your help, we don't know how we would have found the house. Thank you again for helping us in tough times. Now we have a rental home. It’s a lovely suburb, and it is a new apartment. I wonder if we would have secured this kind of rental home by ourselves. You made it easier with the application process and pet application. We are excited to move to the new home and hope to have a great time. Thank you again for helping us.

Shyam Sundar

Exceptional level of professionalism

We really enjoyed working with Melissa and her level of professionalism was exceptional. It gave us peace of mind while anticipating an overseas move, and allowed us to lock in a great rental before arriving in the country.

Michael Stancliff

Friendly and responsive … Melissa understood our needs perfectly

We were having trouble finding a house meeting our key requirements and also issues with the application paperwork.  Melissa understood our needs perfectly and all the properties she arranged for us to view were places that we could have lived in. She was also able to provide off-market options. She is very friendly and responsive. Her process is very well organised and explained and gets results. She was also able to help us get our application documents in good shape even though we had moved from overseas and had complicated paperwork.  Thank you so much Melissa, we really appreciate your help finding a place!

Helen Attenborough

An absolutely amazing job; thanks again for your splendid services.

Melissa did an absolutely amazing job in finding us a suitable rental property in a very short time.  In a tough rental market, she has designed a system that is very effective and covers each aspect of the rental process in comprehensive details.  All one has to do is to simply follow the meticulous instructions and it will lead to successful outcomes.  I would highly encourage others to try her services.  Thanks again for your splendid services.

Mumtaz Jeevaji

Couldn't have done this without you

Thank you so much for all the help Melissa! Couldn't have done this without you. 😊  I'm definitely grateful for all the help and guidance that you have given me through all the steps, it wouldn't have been possible without your help!  Also, looking forward to using your services again eventually when I buy, which is something I plan to do down the road!

Eliza Tirto

Everything was seamless

I highly recommend this service! I was relocating to Sydney from France. I wanted expert guidance in finding a home that fit my needs. I had researched this company and had knew that I would end up with positive result. I needed a true professional who was able to inspect properties and aid me in handling the paperwork due to my location in France. What I liked most about your services and property agent was the personalised attention and the clear communication throughout the entire process. From beginning to end everything was seamless. My agent Melissa  was always attentive and available to answer my questions, which gave me confidence as well as limiting my stress. I received complete fulfilment of all my property requirements.  I was 100% satisfied.

Heather Washington

A joy to work with Melissa - she made it simple and easy to find an amazing place

I’ve struggled to find apartments to rent in the past that I have enjoyed living in. Working with Melissa was a fantastic experience. Where in the past finding a new place has been stressful and time consuming, she made it fun, exciting, and super easy. It has been a joy to work with Melissa. Thank you so much for all your hard work! This has been an absolutely fantastic experience, and one I will surely recommend to others. I loved how simple and easy it was to find an amazing place, your extremely quick responses, and the very high levels of communication. Absolutely fantastic service! Thanks again for all your work on helping me find such a wonderful apartment and making the process for me so smooth.

Josh Leeb-du Toit

We would not have achieved this result without your help

Mio and Yoshi were moving to Sydney from interstate. They required a one- or two-bedroom home, furnished, close to transport, with a bath, gym and air conditioning, located in a quiet and safe area. Via our signature system, I was about to locate for them - and secure - their ideal, first-choice home within one week. Here’s what they have to say about their experience:

We had never rented in Sydney and had little knowledge of the process.  Also, we were worried about the current situation of renting market in Sydney. We would not have achieved this result without your help in a few months. We truly appreciate you!  We are incredibly grateful for your help, Melissa! Thanks to you, we were able to move as planned and are very relieved. We were completely clueless about finding a home in Sydney, but your advice and prompt responses, even on weekends and evenings, were incredibly helpful.  We look forward to working with you again in the future. Thank you very much.

Mio and Yoshi Suzuki

Lovely to work with, efficient and professional

I used Melissa’s service because I had a short time frame, plus the current rental market availability were big factors, but on top of that it was having some help and taking a big workload off my plate.  Melissa is lovely to work with, efficient and professional, and really helped to guide and focus me - instead of a hair-brained crazy run around.  For the service, I’m not sure there could be much left wanting.  Melissa reduced the amount of work and stress involved, exactly what was needed.  Melissa is very responsive and helpful.  She sets everything out well and was really nice in explaining every detail.  Melissa is thoroughly professional as well as being lovely.  The reassurance and guidance given is very personal and helped enormously during what was a very stressful and overwhelming process; the amount of time saved getting Melissa’s help was invaluable.

Kristi

At every stage, I was looked after incredibly well

Melissa looked after me before when I was between properties & did outstanding work.  So I reached out to Melissa when I needed her services again.  The service provided before was outstanding. So was the service provided this time.  I liked everything about Melissa’s service.  Everything.  At every point, at every stage, I was looked after incredibly well.  Melissa operates at a very high standard - I couldn't be happier.  The property research she did provided me with exactly what I needed to make a prompt decision. Melissa is a thorough professional who has now delivered for me twice.  The convenience & the reduced/zero stress that the service Melissa provides is priceless. Thanks so much Melissa - you are awesome at what you do! 

Bernard Gresser

Truly excellent service

Melissa, your service was excellent. 

Thank you.  I have to say I have learnt a great deal.  I hadn't rented in over 25 years.  A lot has changed. The support from Melissa made me feel confident I would get a property.  Melissa, your service was excellent.  The communication was excellent. Everything ran to plan. All questions were answered the same day often the same hour.  The plan was clear and the information available about the service was easy to read and provided details about the service.  Moving is stressful especially when you are working and have a family. If you haven't moved for a long time it can be overwhelming. Having support from a professional who can complete some of the process for you makes the process easier. For me the process came down to one day of inspections.  Once again thank you for all of your help and support.

Amanda

Worth every cent, you nailed it! 

I have used Melissa twice before and she never lets me down, so when I needed to move again, I naturally decided to reach out to her.  The best!  Melissa’s accuracy in finding properties to my, at times, impossible brief was what I loved the most and Melissa is always a great communicator.  Melissa, you nailed it!  I felt really confident that you knew my brief well.  I really loved the homes that you sent me and you’re worth every cent.  These homes were all great finds and all hit the brief.  Thanks for be so amazing. 

Suresh Devadas

Melissa is an outstanding professional. She has developed and honed a system that works very well and is also responsive, empathic and understanding

Mary needed a home that would allow her to work from home and also be suitable for her beloved cat. It needed to be light and bright inside, modern and renovated, close to transport and shops, without a pool, be fully-fenced and safe and in a quiet street. A newly-renovated home was located that fit the brief and Mary loved it. It was available to move into at the perfect time, was below budget and was secured before the first official open home. Here’s what Mary said:

I was very happy with your service and extremely grateful for your expertise and professionalism. I felt like I would never find a place as I found the process of finding a rental property that was livable actually quite hard despite it being supposedly a renter's market. I became increasingly uncomfortable dealing with very junior real estate staff and wanted the assistance of someone who does this all the time, knows the market, knows what the experience is like and has time. I also needed to continue to work and deal with other life issues at the same time as finding a place. Melissa is an outstanding professional. She has developed and honed a system that works very well. Melissa is also responsive, empathic and understanding. I really appreciate your professionalism, your commitment, your experience, your efficiency (that application was in so fast), your knowledge and - when I had a meltdown - your reassurance. I also appreciate all the work you did talking to the agent and negotiating a dishwasher - thanks!!! That's amazing. Thank you again Melissa and very best wishes.

By far the best service I have ever received

After doing some research, it was a no brainer to use Melissa’s service! I love how prompt everything was done and how much attention to detail she gave on absolutely everything. This has by far been the best service I have ever received. Inspection reports were comprehensive, easy to read and helped me decide which home to rent. This service has gone above and beyond and I couldn’t recommend it any more. Thank you so much for all your help Melissa! You have been amazing!

Victoria Palmer

Amazing experience - absolutely lessened the stress

I didn't have the time or the experience looking and obtaining rental properties. This service absolutely lessened the stress.  I really appreciated the help and the information that was provided every step of the process.  Definitely at the end for me with locking in my rental property, that wouldn't have happened without this service.  Thank you for all your help, it has made all of this so much easier.  What was provided from start to finish was amazing. Always contactable, always available to answer questions! Amazing experience :) Thank you, thank you, thank you for all your help and assistance, forever grateful :)

Angela Lumsden

Kind and patient … wonderful to work with

I had an interstate move and wanted to avoid the stress of searching online properties, and I couldn't do the inspections in person. It was also my first time dealing with property in general. Melissa was very kind and patient with explaining things I didn't understand. She was wonderful to work with! Very helpful especially for a first time renter, she was very informative and professional! I love my new home. Thank you so much for all your help, it's been such a blessing.

Joshua Lind

We moved in yesterday and it’s absolutely perfect. Thanks so much again for helping us with this! I don’t think we’d have successfully navigated the rental market without you and to get it all sorted before leaving quarantine was amazing.

Alex Magnussen

Your service is absolutely amazing.

We are so happy that we are approved for this wonderful home.
My challenge is to build a new life in Sydney, and you are helping us so much!!! More than you imagine.
Thank you for everything you’ve done for us. This is a big deal for us. We couldn’t get this property without you.
I moved from Japan at end of August and my family will come at December. So I had to find a house in 3 months in a city I don't know. So I went online and start going inspections. But it was not easy. I learnt many things from this experience, but I didn't have any energy to find the new place. The clock was ticking till my family will fly to Sydney. I heard about Melissa's service from one of the AirBnB host I stayed. So I needed her help tremendously. So many things I like. No.1 is the result. With Melissa's service we could find an amazing home within a month. which is before my family comes to Sydney. This is un-real. I couldn't do anything like this. The process is so professional and efficient. Another most amazing thing is Melissa's advice with my budget and requirements. She gave us realistic advice about suburbs and everything. This service is soooooo amazing. I received the below things.
1. saved my important time
2. reduced stress dramatically
3. I get to have help from Melissa's wisdom which really a huge value.
4. Finally I get to rent an amazing home!!!
You really made my life so easy and fantastic.
After 3 months in Sydney struggling to build our new life. I finally feel we have a bright future.

Shoe-g Ueyama

An excellent and smooth service.

Thank you again for making something I was incredibly anxious about an easy and smooth experience. I really appreciate your help and will definitely come to you again and refer you to friends and colleagues. I needed to find and secure a rental apartment in Sydney - whilst being several hundred kilometres away from Sydney with no capacity to come and do inspections prior to moving! I liked that Melissa was intuitive, prompt, provided information when she said she would, attended inspections, and was extremely thorough. Fantastic attention to detail, I gave Melissa a very specific brief and she absolutely nailed it. Melissa knew what I would want at every step of the way and provided it. Melissa was very prompt and focused on me. I got way more information on properties than I could have anticipated, things I wouldn't have even thought about ended up being big deciding factors. Thanks, Melissa for all your hard work in finding me a new home in Sydney. I couldn't have done it without you.

Dr Anna Wells

Great listener, handled our concerns with care and empathy

We were new to Sydney and needed advice on the area and the application process. Putting together the brief was a rigorous and honest evaluation of our needs for a family home. We might not have gone through this valuable process if we hadn't hired Melissa. I also loved how she was a great listener and handled our concerns with care and empathy. She cares about what she does and found us a great place to live. This was a great experience for us. We will be in touch for advice on renting or purchasing in the future :)

The house is so beautiful and we've had a great time exploring the neighborhood. Again, thank you so much for checking in - you did a great job in finding us a home.

Claire Bocking

I’d highly recommend this service. I decided to use the service because I was so time poor. I loved Melissa’s great communication and I was completely happy. Melissa was fantastic, not sure what I would have done without her and the service she has provided. I had complete trust in her and that she would find the right property for my family. We had our first night in [our new home] and we love it, we will be very happy here. Thank you again for all your help and support, it has been very much appreciated.

Kate Anderson

My clients avoid this rental nightmare

Melissa, I just moved into a terrace in the Inner West in order to be closer to work. I have let the agent know today due to the condition of the property that I’ll be moving out ASAP. So I'm in this awful stressful position whereby I've just unpacked everything and gotten rid of all the boxes, and new issues keep emerging. The conversation with the agent today deteriorated and I think a move ASAP will be likely, though I don't want to settle for something subpar and end up in the same position. I moved into the this place only two weeks ago and the following issues are apparent:

• Significant cockroach infestation. They’re everywhere and I’m phobic of roaches.
• The verandah off the bedroom has been converted into a sunroom. However, as soon as the rain started, the wood became saturated inside. The wood wall is internally all soaking wet, and areas of it I can almost push my hand through and the boards are loose. It’s all been assessed and the tradie was quite worried about the verandah as the wall is supporting a large window all the way along. I’ve been advised it would likely be a significant 5 day repair.
• There is water coming out of the faceplate of one of the ktichen electric sockets.
• The dishwasher doesn’t work at all.
• The place was advertised as having a car space, however there’s actually no way to open the gate from the outside, and it’s a very flimsy gate, so I can’t park my car in there. The agent has loosely offered to get it fixed but there is no concrete plan for this yet.
• One fire alarm is easily over 10 years old and keeps alarming. The only way to make it stop is to disarm it but I’m worried about safety given the electrical concerns here.
• Finally last night, all of the power went out and the safety switch wouldn’t turn back on.

If you have specific help and advice re how to handle this whole situation I would be so appreciative.

I provided specific and detailed advice for my client for how to move through this awful rental nightmare. I also identified a roof leak that my client had not been aware of. I took a very detailed brief and assisted her with brainstorming where and how she might like to live that would be within her budget while meeting all of her requirements. I supported her and was always available to her when she needed me. Fast forward ….

Hi Melissa,

I am sorry it's taken me a while to get back to you - a lot has unfolded the last 3-4 days.

I went and checked out the Mortlake place, and fell in love with it. I am very grateful to have engaged with you and brainstormed, as I never in a million years would have considering going so far out of the city. The place is 100m from a reserve, with a waterfront 2km dog walk at my doorstep, and cafes up the road. Internally the property met every single one of my requirements! So engaging you was well worth the money for me. Engaging you empowered me and removed so much of my stress, which provided a lot of mental support when I was panicking and had no clue how to move forward.

I just returned to my previous home to pack and went into the spare bedroom and found a plastic box in there with an inch or so or dirty yellow water, and some water on the floor. There is also now mould in the kitchen cupboards. So I think this might be the roof leak between the main bedroom and second bedroom you referred to. How did you know about this??

I knew about the leak when I evaluated this home after my client first contacted me. I always take care to closely evaluate each home before recommending it to a client and in this case, the leak was fairly evident to me as a property professional. I would never have recommended this home and therefore if my client had worked with me at the time, she would have avoided renting this home which has been an endless source of worry, stress and frustration culminating in a second move no more than two weeks after moving in. The research that I do is very detailed and the knowledge and skill that I’ve developed over the years means that I do pick up on things that the average renter will never know about or even consider. If things should go pear-shaped, I’m here for my clients to guide them through the necessary steps of terminating a lease and potentially applying to Tribunal.

I just wanted to thank you. You have been very kind to me and I really appreciate all your hard work. I really wanted a professional service to assist me in finding a rental property and you were kind, compassionate and very knowledgeable when navigating through the stress of finding a home and very easily contacted through email and phone. I’m very satisfied with the service! You’re a real human being and really helped me get a great rental.

Mark

I used Melissa's service because I was interstate and did the maths on finding short term accommodation in Sydney and trying to search for a rental while working full time and not having a car. It was a no brainer. This service more than met my expectations and I'd definitely use it again and recommend it. I loved Melissa's clear, regular communication and being solution oriented. I was a little anxious throughout some parts of the process such as getting a strong application together, however by following Melissa's guidance and expertise of the industry we were able to come to a solution which resulted in my first preference property being approved first time. So all in all the result was me getting a property secured and leaving majority of the heavy lifting to Melissa - so thank you!

Sylvia Flynn

A pleasure to work with. Takes the stress out of finding a new home

Melissa was a pleasure to deal with and is a great communicator. We asked Melissa to help us find a property to rent in Sydney when we decided to move from London. We had a very tight and complex schedule which included getting married and involved much travel between different time zones due to both of our work commitments. Melissa worked very hard to be very flexible and accommodate us. She found us a great apartment in the area we wanted to live at a very difficult time of year for renting, all within a week of looking. She was a pleasure to work with and really knows what she is doing. I would recommend her services to anyone who wants to take the stress out of finding their new home!! Thank you so so much for all your help with finding us a property. It has been such a pleasure to work with you and we will definitely recommend your services to others. You really have been fantastic!!!

Luke Sommerlad

I was completely happy with this service and would absolutely use it in the future. I was frustrated with the time required in a very weird rental market and loved the curated listings that Melissa would provide me. Melissa was accessible and communicated really well - I was completely happy with this service and recommend it highly.

Garry Myers

Thank you again for all your work, we are really happy and excited to have a home sorted and are very grateful to you for making our application so appealing!

James and Katie

Thank you once again for everything you have done so far. My aunty commented that I appear much less stressed than I was last week - I told her its because we have our very own realestate wonder woman working with us.

Neil O’Connor

Although we have only just started working together, I am very impressed with your professionalism. 

Tomoki

Thank you for your assistance. I’ll admit I was a little skeptical of the whole thing but I can’t argue with the results, it has certainly been the easiest and least stressful move I’ve done in 11 years with the Navy. Sadly everyone I know in the Sydney area is actually moving away this year but if I hear of anyone moving back I’ll be certain to recommend your services. Likewise if I move within the area in the next few years I’ll definitely be in touch.

Alastair

The service was so valuable and efficient. The house is exactly what I was looking for!

I found the service so valuable and efficient. Finding a home in a foreign country is not an easy exercise, everything is different in terms of quality and ways of searching. In addition, dealing with the administrative side of things can get complex if you don't know how it works. Melissa is very precise and professional, with useful practical tips on how to do everything. Interaction was always responding to my needs and details in the reports were complete and responding to my needs. Thanks again for you work, I was really hoping it would be a fast research and it actually was! Thanks for everything, I'm really excited to finally have a home! The house is exactly what I was looking for and I'm settling in with no issues!

Rosa Manetta

I was disheartened after spending a day looking at properties that did not match their realestate.com.au listings and many of my coworkers were saying how hard it was to find rental properties in Sydney, so I jumped at the idea of using a specialist agent to save a lot of angst, time and money in the long run. I loved your prompt replies to my questions, no matter how small and mundane they may have been. Your professionalism was an asset I found so helpful. Your insights and understanding of my requirements meant I inspected very few properties. I’m over the moon! It has not been nearly as painful as I expected. Thank you so much. I very much trust and appreciate your guidance.

Dr. Cain

Thanks so much for your help, it’s been great working with you and you’ve given me wonderful insights into the property market that I was completely unaware of! I can sleep now!

Viv

As soon as we started with Melissa we were impressed

My wife and I relocated from Canberra to Sydney. Because Canberra is reasonably close we tried to find and secure a rental property by traveling to Sydney on weekends. We wasted money and time and became very nervous about finding a property in time. Thankfully we found Melissa. As soon as we started with Melissa we were impressed with her professionalism, organisation and attention to detail. Melissa's professional approach and attention to detail gave us great confidence we would gain access to the best possible property. In the second weekend of searching Melissa found us (and our dog Allie) a house in the middle of our search area and right on budget. Thank you Melissa.

Gus and Maree McLachlan

She took time to understand and was readily available to answer questions

I was moving interstate and was very time poor! Melissa was extremely professional and helpful. She took time to understand the brief and was readily available to answer questions. She was efficient, professional and direct and kept me informed on the journey. I moved in yesterday and it's even better than I thought. I love my new home! Thanks for all your help.

Amber Cartwright

Melissa found me a perfect home through her contacts

Melissa was amazing! She took all of the stress and worry out of finding an apartment. I have rented a few times in Sydney and each time I swore I would never move again, it is such a painful process set up for landlords, not tenants. This time, I was recommended to Melissa by my friend who used her service last year. I felt immediate relief that I didn't need to go through the heartache, frustration and challenge of finding my own home. I simply told Melissa what I wanted and didn't want and within a week, she had found me the most perfect home through her contacts. This was a home that wasn't advertised, so I know I couldn't have found this home on my own. Melissa was spot on in her assessment of the homes she sent through to me and I felt like I was in safe and competent hands. Melissa came highly recommended and now I also highly recommend her! Thank you, Melissa!

Rachel

Melissa, thank you so much for your assistance. It proved to be truly invaluable and I couldn't have asked for better support during what is typically a very stressful time; especially when you're trying to find pet-friendly housing with a pretty specific budget. I'll be shouting your praises all over Sydney for years to come. MANY MANY MANY THANKS MELISSA! I am thrilled. Just thrilled. Thank you so much for all your hard work. I am dying to show Percy his new little courtyard and I'll be sure to send you pics!

Victoria Celestini

Melissa made a stressful situation easy and, dare I say, enjoyable!

The service that Melissa offers was exactly what I needed and then … she delivered! I needed a place quickly and my brief wasn’t easy. Among other things, I needed approval for a dog, without having a dog yet. It was also a stressful time and I had little to no time to look for places. The services lived up to everything it claimed. The hassle, headache, and emotion was taken away. Melissa was professional but relaxed, efficient but accurate (to my brief). Every home she pitched I loved and they always hit the brief. And when it came time to apply, it was done quickly - in the end I had a choice to make, which was a position I never thought I’d be in. It’s a great service delivered well, and most importantly, it made a stressful situation easy and, dare I say, enjoyable! I trusted her judgement and I wasn’t let down. I would recommend Melissa to anyone in the same situation. Thank you Melissa!

Suresh Devadas

Melissa’s service was a game-changer

I was relocating with my partner from Melbourne to Sydney to begin a new job in May. We are renters and I was worried about the Sydney rental market. I'd heard it was competitive and that often people with great incomes and references would need to see many, many places and submit many applications to get a decent place. I was starting my new job and had some work travel coming up - I didn't have time to be spending time away from work or in the evenings or weekends to search and apply, only to not get a place. I came across Melissa's service and it was a game changer. She helped us greatly to expand our thinking of suburbs and to give us a reality check on what was realistic and doable in our budget. We ended up finding an amazing place and it was directly through Melissa's knowledge of the market and Sydney property managers and owners that we found the place as it wasn't yet on the market at the time of our search. Melissa was very responsive, detailed, thorough and had high standards. I'd highly recommend her service and have already mentioned her to several colleagues considering moves to Sydney! Thanks Melissa!

Anne Tosky

I would highly recommend Melissa to anyone

We were finding it difficult to secure a property in Sydney when moving from interstate and were missing opportunities due to the inability to personally attend or coordinate family or friends to attend inspections of properties that were in high demand and leasing on short notice. We had a very specific brief and in the 3-4 weeks we searched on our own, we were unable to find anything to suit our needs.

We loved Melissa’s commitment to finding the right property for us. We were afraid that our brief would be prohibitive but Melissa never once made us feel concerned about the outcome or that we were being unrealistic. Engaging Melissa to find us a new home when moving back to Sydney made an enormous difference to our success. We moved back to Sydney with a puppy which added another layer of complications to our search that already had very specific and rigid criteria.

From the outset Melissa was very detailed, efficient and supportive of our needs. Completing multiple versions of our brief was really helpful as it really flushed out what was important to us and what we could compromise on and the end result is a beautiful property that ticks all of the important boxes.

After all of the work Melissa put in, her contacts, ability to navigate the search and application processes and the result we have achieved I believe the fee paid was great value. We’re both really happy with the property and the location is perfect! Had we tried to manage the process ourselves I am certain we would have compromised further, resulting in a property that we were unhappy with. We love our new place and so does our dog.

I would highly recommend Melissa and her business to anyone.

Craig Davenport

Went above and beyond to supply a first rate service

I was time poor, uncertain about how the online application process worked as it had been a long time since I last needed to apply for an apartment and I needed an expert to help.

I Melissa’s site online and read the testimonials, and after a short phone call with Melisa, I was convinced that she would be able to find me a great apartment.

I would use Melissa’s service again in the future and would recommend her service to other people who are looking to find a home.

What I liked the most about Melissa’s service was her positivity, the depth of the reports, Melissa's responsiveness and her unflappable demeanour.

The property reports and background checks Melissa undertook were invaluable to me, I was incredibly impressed.

I was tremendously grateful for Melissa's attention to detail and the exhaustive effort which she put into the search; working until midnight some nights and backing up early the next day - she went above and beyond to supply a first rate service.

You’re amazing Melissa, thank you so much! I appreciate your input more than you could know.

Susie Newham

Professional, caring approach

I needed someone who could attend inspections on my behalf as I have a chronic medical condition which means I often have difficulty traveling distances at short notice. I had originally thought I would prefer a more flexible package that just covered the property inspections, but the level of professionalism and thorough attention to detail, along with the sense that Melissa was always there to reassure and offer advice, quickly changed my mind on that. The service offered as a complete package was really excellent. It was everything that was advertised and more. I think what I liked most was Melissa's clear passion for what she does, and her ability to provide a calming, friendly presence both online and over the phone. She was always prepared with advice and help just when it was needed. Finding a new home can be a stressful, time consuming, and difficult process. Melissa's professional, caring approach and her attention to detail, along with her patience and willingness to help out when I needed advice or encouragement were excellent. I really don't think I could have managed this process without her. Thank you so much for everything Melissa!

Barbara Durward

I'm moving into a great place & couldn't be happier!

Melissa’s offering was clear and priced reasonably. I loved Melissa’s in-depth work completed up front: it allowed for a very productive relationship. Everything that was promised was delivered. I was very very happy with the service. The process is thorough & it allows you to check out multiple properties without leaving the office. More importantly, my need was for a dog friendly property and that was delivered upon. I'm already time-negative so this service was made for someone like me. Now I'm moving into a great place & couldn't be happier!

Bernard Gresser

Melissa was sensational, made searching for a home completely stress-free and was a pleasure to deal with.  

I really appreciate your help Melissa.  You have taken so much stress away and been incredibly helpful! 

I valued: excellent communication, honesty and trustworthiness, dedication, comprehensive information, very knowledgeable.  I was 100% satisfied. 

Melissa was sensational, made searching for a home completely stress-free and was a pleasure to deal with.  I would recommend you to anyone! You have been really amazing and I'm so grateful for your assistance!

Dr Yolande Fogarty

Impressive level of customer care. Extremely thorough; nothing is left to chance.

I knew Sydney was highly competitive for securing good rentals and I didn't have the time or energy to look for the ideal place myself. Melissa offered a very very impressive level of customer care. She’s extremely thorough; nothing is left to chance. I’d highly recommend this service to others and will use it again in the future. Thank you so much! I'm so excited to live somewhere I like, let alone love!

Michela Sanderson

I decided to use your service as I was extremely time poor. I liked that it took the stress off me worrying about when I was going to find the time to find somewhere to live prior to moving from interstate. Thank you for your help in finding this property and saving me a lot of stress. I was extremely happy with the service I received.

Debbie

Fabulous service

Thank you Melissa for your very detailed attention to securing the right property. You inspired confidence that the search would be successful and that I would be happy - and you were right! What a fabulous service. The comprehensive nature of the information provided and detailed property searches were valued. Thank you!

Dr Peter Hockey

I was time-poor and work was really busy. With a limited recent rental history, I needed help to find a home. I really appreciated the photos of the units that Melissa took and that she took care of Real Estate interactions. Thanks for the help in finding a property. Keep up the good work!

Sam Dent

Thank you again for all of your hard work. Your advice with our application was integral to us having a successful application as we were not the only applicants. You also helped us to identify what we needed in a house and gave us a lot of clarity about what would be the right property for us, and we are very glad that we utilised your services.

Hilary Just

Melissa found us a beautiful apartment in a lovely neighbourhood that meets all our needs

It was a completely different way of looking for a rental property … we have secured the absolute best property available and are beyond happy.

We were primarily looking to save time in the rental search, and to have an external, objective view on potential properties that might suit us - to find new ideas. Additionally, were looking for an edge in the application process. Hands down the application process was the part we appreciated most - I felt extremely confident that we could achieve success in securing the property we wanted because of the pre-work that we had done beforehand. The resource guides at each stage were excellent, and also the level and speed of responsiveness was greatly appreciated. I'm really happy with the service Melissa provided. It was a completely different way of looking for a rental property but we feel that we have secured the absolute best property available and are beyond happy.

Update

Its been just over 2 months now since we moved to our new place that Melissa helped us with, and we feel very fortunate to have found her. We were long term tenants at our previous place but were upsizing just as I was returning from mat leave. Besides Melissa's attention to detail, I loved the support she gave in framing a positive application for us and the confidence she gave us in securing the first application we made. A bit of up front work to get the brief and application nailed, but 10 days end to end from starting to look to securing the place was completely unexpected. An absolute weight off our shoulders with 2 small toddlers. I also appreciated Melissa's follow up after moving, and I feel like we've landed in the best possible place for us

Vanessa Lowien

Thank you! I am so relieved to not have to be doing any legwork for this, my work load at the moment is a bit overwhelming!  Everyone asks how we’re going with finding a place and I happily tell them I have a very good person on the job and I can give them a contact number if they want!

Tamsyne Harlen

I am so grateful we had you as our advocate.

I am very relieved, it is a good outcome.  We didn’t fully understand how difficult it is to secure a decent property at a realistic rent in Sydney and we’re most appreciative of your service in what is a very difficult industry for the uninitiated to negotiate.  I feel so sorry for the imminently homeless families at inspections every weekend and am so grateful we had you as our advocate. Thank also for being available for any queries and thank you sincerely for the work you have done. I am most grateful for your knowledge and professionalism.

Dr Michaela Mair

Patient, understanding and professional.

Work travel and changed personal circumstances made it difficult for me to conduct a search by myself. I was extremely happy with this service and would use it again. Melissa was patient, understanding and professional. Once she had identified what was most important to me, the places she sent fit my brief exactly. The property I ended up renting was one she considered that I would have discounted otherwise, and it was just right for me. It's a credit to Melissa that the property we thought I would not even get a look in on (due to the amount of interest) I was short listed on.

Michelle Mazlin

I knew I couldn't physically inspect any properties living where I do, so I decided to use Find My Rental Property.  I really liked the constant contact and that Melissa understood my particular accommodation needs.  Melissa was very accessible and provided excellent responses.  An honest appraisal of strong and poor points of homes is vital, and this requires a thorough understanding of the needs of the client. You achieved this.  I was very happy with the service!  Thanks Melissa.

Thank you for your help to get this apartment as we haven't got the experience how to rent an apartment in Australia. Thanks a lot for your cordialness, your patience and for a very competent leadership through the whole process.

- Marcel Keller

I really appreciate everything you’ve done. The apartment is great and I’m really excited to move in, everything is amazing! I would happily use your service again and recommend you to other people - you provided such great advice. I really couldn’t have done it without you and really appreciate everything you’ve done; especially with me being so picky. Thank you again so much for your help with everything, I really appreciate it!

Chris Maher

I just wanted to thank you for all your hard work! I ... we love the property and its perfect! You have been extremely helpful, patient and very understanding of our needs. Thank you for everything and we will recommend your services to our colleagues.

Nestor and Lauresa

We had a brief that had a few restrictions. We wanted to give ourselves the best chance of finding a property and having a competitive advantage. Melissa is friendly, kind and patient. We couldn't have found that house had we not used this service. We loved Melissa's responsiveness and accessibility and we were completely happy. We highly recommend Melissa's service!

Nicola Watkins

Thank you very much Melissa for your professional service. You have done exactly as you described and we have achieved the desired result. This has been very helpful to me during the COVID induced uncertainty, and the general stress that comes with having to find a new place to live. This is an excellent apartment – inside the new carpet, blinds, floor & paint make it very neat. The floorplan is very livable. Outside the location is better than I expected – great cafes, shops and so very close to the beach. It is perfect for me and my lifestyle for the next two years. Thank you very much.

Charmaine Benfield

We were absolutely delighted to find Melissa. She brought a professional and compassionate face to the challenge that we faced trying to find somewhere for our sons to rent. Not living in Sydney and facing a lot of competition - to work with someone who not only knows the market but is also great to get along with - meant so much.

Marie Gale, Byron Bay

Loving the new place - it's much larger than our old place and the layout is excellent. It's so well maintained that it is just a delight. The neighbourhood also is super. I've found a local yoga place and even went down to the beach on Sat and Sunday - what a treat! I'm really over the moon! Thank you again!

Anne

Thank you! The kids love our new home and the location is great.  Everyone we have met in the building has been lovely as well. I would definitely use your services again.  Hopefully next time I’m buying something!

Meet April.  April has two young children and is looking to move to Sydney from interstate.  She called on me to inspect a couple of properties of interest, saving her having to drive or fly to Sydney, with two children, just for an inspection.  I was delighted to assist. 

From time to time, we find that the photos and description of the property don't quite represent the property when you see it in the flesh.  Well, this property fell into THAT category.  April's comments were, "My god it looks very dark and gloomy and not at all like its listed photos ..."  She was very thankful to have not needlessly flown or driven to Sydney to inspect this wholly unsuitable property, with children in tow.

"Once again thanks so much for helping us out like this!"

It’s been a challenge for a first time renter in the fast and competitive Sydney market so we were really pleased to have been able to rely on your knowledge and experience in this market to guide us through to securing a lovely property. Thank you Melissa.

Dennis

Meet Sarah.  Frustrated with applying for properties unsuccessfully, she engaged our Application Success service.  Her very next application was approved!

Thank you so much for everything, it's been wonderful working with you.  Your help and guidance has been extremely valuable and we are feeling grateful and fortunate we are able to call this home. 

Kylee Egliens

Thank you so much for checking in - it’s really kind of you!  We are very happy in our new place and location-wise, it’s really perfect for our needs. Thank you again for all your help, we wouldn’t have been able to do this without you!

Kim

Getting your email has been the highlight of my day!  I absolutely LOVE my new place and my fur babies love the front sunroom.  I’m so grateful for all the work you did for me and I honestly couldn’t thank you enough it’s been a breath of fresh air moving to our new home and I will be forever grateful 🙏

Victoria